{"id":3419,"date":"2025-10-02T10:44:24","date_gmt":"2025-10-02T10:44:24","guid":{"rendered":"https:\/\/nutasiasociatii.ro\/?p=3419"},"modified":"2025-10-02T10:47:02","modified_gmt":"2025-10-02T10:47:02","slug":"garantii-comerciale-si-drepturile-consumatorilor","status":"publish","type":"post","link":"https:\/\/nutasiasociatii.ro\/en\/garantii-comerciale-si-drepturile-consumatorilor\/","title":{"rendered":"Commercial Warranties and Consumer Rights"},"content":{"rendered":"
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When purchasing a product, you may receive not only the legal guarantee of conformity but also a commercial warranty. The latter represents an additional promise from the manufacturer or seller and creates a legal obligation for them.<\/p>

What a Commercial Warranty Means<\/strong><\/p>

  • It is valid under the conditions mentioned in the commercial warranty certificate and in any advertising made prior to purchase.<\/li>
  • If a manufacturer offers a durability guarantee (for example, for 5 years), they are directly liable during this entire period for repairing or replacing the product.<\/li>
  • If the information in the warranty certificate is less favorable than that in the product advertisement, the publicly communicated information applies (unless the advertisement was corrected before purchase).<\/li><\/ul>

    How the Warranty Certificate Should Look<\/strong><\/p>

    It must be provided on a durable medium (paper or electronic format) and delivered no later than at the time of product delivery.<\/p>

    It must be written clearly, in accessible language, and include:<\/p>

    • a statement that your legal rights are not affected by the commercial warranty;<\/li>
    • the guarantor\u2019s contact details;<\/li>
    • the steps to follow in order to claim the warranty;<\/li>
    • the goods covered and the warranty conditions.<\/li><\/ul>

      The absence of these elements does not invalidate the warranty \u2013 it remains binding on the guarantor.<\/p>

      The certificate must be drafted in Romanian but can also be provided in other languages.<\/p>

      Repairs and Replacements During the Warranty Period<\/strong><\/p>

      If the product is repaired, the warranty period is extended by the time the product could not be used. If the product is replaced, the warranty starts anew from the date of replacement.<\/p>

      Repairs or replacements must be carried out free of charge and within a reasonable period, which cannot exceed 15 calendar days from notifying the seller.<\/p>

      The Seller\u2019s Right of Recourse<\/strong><\/p>

      If the seller is held liable for a lack of conformity that originates from the manufacturer or another party in the supply chain, the seller has the right to seek compensation from the responsible party.<\/p>

      Conclusion:<\/strong><\/p>

      When buying a product, carefully read the warranty certificate and keep it on a durable medium \u2013 it can be very useful if problems arise. If you face difficulties in obtaining repairs, replacements, or compliance with warranty terms, consult a lawyer specialized in consumer law to protect your rights quickly and effectively.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      Atunci c\u00e2nd cumperi un produs, este posibil s\u0103 prime\u0219ti nu doar garan\u021bia legal\u0103 de conformitate, ci \u0219i o garan\u021bie comercial\u0103. […]<\/p>\n","protected":false},"author":1,"featured_media":3420,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[185],"tags":[],"ppma_author":[18],"class_list":["post-3419","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-drept-civil-ro"],"authors":[{"term_id":18,"user_id":1,"is_guest":0,"slug":"alexandru-nuta23gmail-com","display_name":"Alexandru Nu\u0163\u0103","avatar_url":{"url":"https:\/\/nutasiasociatii.ro\/wp-content\/uploads\/2024\/08\/alexandru-nuta.png","url2x":"https:\/\/nutasiasociatii.ro\/wp-content\/uploads\/2024\/08\/alexandru-nuta.png"},"first_name":"Alexandru","last_name":"Nu\u0163\u0103","user_url":"https:\/\/nutasiasociatii.ro","job_title":"","description":""}],"_links":{"self":[{"href":"https:\/\/nutasiasociatii.ro\/en\/wp-json\/wp\/v2\/posts\/3419"}],"collection":[{"href":"https:\/\/nutasiasociatii.ro\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nutasiasociatii.ro\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nutasiasociatii.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nutasiasociatii.ro\/en\/wp-json\/wp\/v2\/comments?post=3419"}],"version-history":[{"count":4,"href":"https:\/\/nutasiasociatii.ro\/en\/wp-json\/wp\/v2\/posts\/3419\/revisions"}],"predecessor-version":[{"id":3424,"href":"https:\/\/nutasiasociatii.ro\/en\/wp-json\/wp\/v2\/posts\/3419\/revisions\/3424"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/nutasiasociatii.ro\/en\/wp-json\/wp\/v2\/media\/3420"}],"wp:attachment":[{"href":"https:\/\/nutasiasociatii.ro\/en\/wp-json\/wp\/v2\/media?parent=3419"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nutasiasociatii.ro\/en\/wp-json\/wp\/v2\/categories?post=3419"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nutasiasociatii.ro\/en\/wp-json\/wp\/v2\/tags?post=3419"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/nutasiasociatii.ro\/en\/wp-json\/wp\/v2\/ppma_author?post=3419"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}